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Development Update

Development Update (10/21/2019)

Example call list: Unscheduled Treatment for last six months

Unscheduled Treatment call list from Open Dental


Track follow-ups with a quick glance of:

  • Status of last follow-up
  • When next follow-up is to be done
  • Number of attempts already completed

Patient Follow-up calls tracking


Create accountability for your team members

  • Build patient call lists fast
  • Assign them to team members to work on
  • Subsequent follow-ups are generated automatically as tasks for your team for consistency

Patient Call Lists for Accountability


Apply Quick Filters for generating Call Lists

  • Smart Search for one or more CDT codes
  •  Insurance plans that are already on your Practice Management System
  •  Dates (recall due date, treatment plan date)

Apply Quick Filters to Patient Call Lists


Going through a call list and Attempting a Follow-up with a patient

Give your team members access to ALL the information they need for a patient at the time of a follow-up call

  • Patient demographic Information and their Insurance information if available
  • Upcoming follow-ups
  • Access to Patient’s Communication Log entries (Live data) from your Practice Management Software
  • Follow-up Activity: Teamio’s way of auditing the activities for a follow-up

Unscheduled Treatment follow up call flow from Open Dental

… attempting a Follow-up with a patient

  • Automated Accountability & Consistency: Depending on the status of a follow-up call, NEXT follow-up date is automatically generated based on your office settings (can be changed via Overrides)
  • Save time from typing repetitive notes: Follow-up notes are auto-generated depending on call status & can be edited at the time of the call
  • Avoid Duplicate entries: Follow-up note entries are copied into Patient’s Communication Log seamlessly into your Practice Management Software

Making a Call Attempt for a Follow up


Aging

Aging Data from Open Dental


Outstanding Claims: track with Status updates, next Follow-up call due-date, and Attempts

Tracking Open Dental Outstanding Claims with Follow-ups


Viewing Statuses of Outstanding Pre-Authorizations that have been sent out, but NOT received…

Tracking Open Dental Pre-Authorizations in Dental Practice


Following up with Patients whose Pre-Authorizations have been marked as received…

Open Dental Pre-Authorizations custom tracking


View Contextual Info depending on the type of Follow-up call

Viewing all information necessary for making a follow-up call for Unscheduled Treatment

View contextual information for a patient follow up call from Open Dental


Viewing all information necessary for making a follow-up call for an Overdue Recall patient

Overdue Recall Patient Follow up from Open Dental


Viewing all information necessary for following up for an Outstanding Claim

Outstanding Claim Open Dental Follow up


Owner / Manager Dashboard – View of the Team

Simplify monitoring of your team’s daily tasks, so you know who is working on what !

Admin Dashboard for Team Accountability for an Open Dental Office


Patient Profile View

View Patient’s Recall appointments, Unscheduled Treatment, Broken Appointment history, Planned appointments, Upcoming Follow-ups by team members, Family members’ appointments.

Open Dental Patient Profile View


Team insights at a glance

Monitor your team easily, so you can take data driven decisions

Team Insights - Monitor Team Productivity in an Open Dental office


Wiki Pages

Simple Formatting (without the bells and whistles of a full-blown word processor)

  • Create Digital Training docs fast
  • Inter-link one Page to another
  • Assign and tag a team member to review as part of a Task

Wiki Pages for Team Training Documents


Add Videos to your Training Material

Use embedded videos via YouTube or your favorite platform (Loom, Vimeo etc.) to show your Team exactly HOW a task is to be performed

Adding Video to Wiki Pages


Add Image(s) to Pages to get your point across . . .

Add Images to Wiki Pages


Don’t keep your training material in an isolated silo…

Quick Access for your Team: Tag or Link Wiki Pages to a Task, or a Follow-up call for Training purposes

Tag Wiki Pages within a Task

Co-Founder and wearing multiple hats @ Teamio.app. Practicing part time in my own practice, which I started from scratch in 2013. Love to code and build things that are useful in the real world ... because I'm a nerd at heart.