You don't know if your team is doing what they're supposed to do when you're busy with patient all day.
Your automated texting protocols leave too much on the table, and your phone follow-ups lack consistency.
You have documented systems in place for your team on Unscheduled Treatment Follow Ups, but have NO WAY to see if your team is actually following it consistently.
Turn chaos into Automated Accountability and see what the rest of the team is working on and what’s getting done when it comes to the most important SYSTEMS of your practice.
Follow up consistency: When patients don't respond, follow up action is automatically enforced for your team, so things don't fall through the cracks
Whether it's for Overdue Recall, the Unscheduled List - KNOW what's happening with each follow up call.
Automate creation of next follow-up, so you don't leave it on your team to manually create reminders to call patients back.
Enforce consistency into your follow-ups with custom rules, so your team knows exactly WHEN to reach out to patients again.
Whether it's for overdue recall, unscheduled treatment or broken appointments, KNOW what's happening with each follow-up call, and when the NEXT follow-up is due.
With all the information on hand, your team knows who to ignore and who to follow-up with without patients falling through the cracks.
Prior to following up, your team has access to all of the patient's information at hand from Open Dental
Follow-up Notes seamlessly transferred to Communication Log so your team is not making duplicate chart entries
When an appointment is put into Open Dental for a patient who has been followed up on, Teamio removes the task from your Team's to-do list - eliminating the need to do it manually!
Filter overdue recall patients by recall due dates, providers, or by one or more insurance plans.
Look up patients who have specific CDT procedure codes in their treatment plan in Open Dental
Create rules via Drag-&-Drop for whether a follow-up is required
Set frequencies for when a follow-up should occur - eliminating the need for creating manual reminders fo
Set daily, weekly, monthly goals for keeping your team accountable
Empower your team with real-time progress of their follow-ups