Team Insights - Dental KPIs for the Non-Clinical Team
Know when your Overdue Recall, Unscheduled Treatment, or broken appointment follow-up calls are turning into Scheduled Appointments.
See which of your Outstanding claim follow-ups are actually turning into PAID claims – so you can measure the ROI of your follow-up efforts by specific team members!
Besides Excel sheets, Post-It notes, or Open Dental’s block-outs – there’s no way to track and see quick stats on how many recall patients are followed up with on a daily basis… or weekly and monthly basis.
No way to see whether your Open Dental unscheduled treatment list is actually being worked on on a consistent basis..
No way to see whether patients missed appointments were actually followed up on to bring them back on the schedule!
No way to see which of your Outstanding claim follow-ups are actually turning into PAID claims
Know exactly how many follow-ups are being done on a daily, weekly, or monthly basis - whether it's for unscheduled treatment, recall or for broken appointments!
See WHO scheduled appointments from your follow-ups.
See the actual $ value attached to the Open Dental appointments, so you can measure your ROI on your team's follow-up efforts!